Welcome to CAPCOM ID

CAPCOM ID is a single, unified account that can be used to manage various Capcom games and web services. Anyone can sign up to create an account and start using it for free.

Users who created CAPCOM Accounts before October 1, 2020 must transfer their accounts.

Announcements

2021.3.16

Notification of Changes to Two-Factor Authentication

Thank you for using CAPCOM ID.

This notice is to inform you that we will no longer support the "Email" two-factor authentication method (authentication using a code sent to an email address) previously offered under "Try another method" as an alternative to entering a one-time code.
- Please note that you can still use a recovery code to perform the authentication.

Effective Date:
March 31, 2021 (Wed)

Reason for Change:
To improve security for user accounts.

Alternative Recovery Methods:
If you are unable to use an authenticator app or have other reasons that prevent you from entering a one-time code for two-factor authentication, you will still be able to select "Try another method" > "Recovery code" to perform the authentication.

If you cannot authenticate with your recovery code, have lost your recovery code, or have some other issue, please send an inquiry to our support team.
- Inquiry Form

We apologize for any inconvenience. Thank you for your understanding.

2020.11.16

(Follow-up) Notice regarding the group system failure

Thank you for using CAPCOM ID.

On November 4th, we announced that our network was compromised as a result of a third-party cyber attack.
On November 16th at 4 pm JST, we will be going through media to disclose more regarding the leak and will also post a press release on our official website at http://www.capcom.co.jp/ir/english/.

For any inquiries regarding the leakage of confidential information, please contact below:
[Capcom USA Customer Support Page]
https://capcom.com/support

[EMEA: Capcom Europe Customer Support]
feedback@capcom.com

CAPCOM ID service is not impacted by this issue as its operation runs on a separate system.

We sincerely apologize for the inconvenience and for putting our customers and partners into a state of unease.

2020.10.5

[For customers using MSN or Hotmail email addresses] Difficulty receiving emails from CAPCOM ID.

Thank you for using CAPCOM ID.

Currently, we are experiencing an issue where some mails from CAPCOM ID to certain domains are delayed or not reaching the recipients.

Date/Time of Issue:
Thursday, October 1, 2020, 18:30 onward

Content of the Issue:
Mails from CAPCOM ID sent to MSN and Hotmail domains may be delayed or not arrive altogether.

Response to Issue:
We are currently investigating this issue.

Update, October 6, 2020, 18:00(JST)
We apologize for the inconvenience caused to our customers with this issue.
After investigating, we are unable to resolve this issue.

For users with MSN or Hotmail email addresses:
We are very sorry for the trouble. If you encounter this problem during the registration or account transfer processes, we ask that you please try the process again. If you still cannot receive emails, please consider trying again with a different email address.We again apologize for the inconvenience and trouble.

CAPCOM ID account benefits

A CAPCOM ID is a unified account that can be used with both games and web services!

Features

RESIDENT EVIL PORTAL

RESIDENT EVIL PORTAL

This site will be the go-to source for the latest info on the Resident Evil series; it's a place for players to share their stats with others around the world, an overflowing item box of content for series veterans and rookies.

For first-time users:

Signing up for CAPCOM ID grants you access to a variety of Capcom-related services. Sign up now and enjoy all that Capcom has to offer!