CAPCOM ID Privacy Policy

Capcom Co., Ltd. (a Japanese corporation with its head office at 3-1-3 Uchihirano-machi, Chuo-ku, Osaka, Japan; hereafter, the "Company") handles, as follows, personal information of members that have consented to the terms and conditions for CAPCOM ID and registered with CAPCOM ID (hereafter, "Member(s)"), pursuant to the CAPCOM ID privacy policy (hereafter, the "Privacy Policy").

1)The Company acquires and handles the following personal information from Members and/or third parties:

a)Information provided by a Member to the Company when the Member registers with CAPCOM ID or uses a service, such as an e-mail address, a full name, a country of residence, an address, a date of birth, gender, an ID that is assigned by the Company, a platform ID (i.e., a user identifier assigned by a game platform provider), and a hobby or preference, that identifies, or that can be used to identify a Member;

b)Information such as ranking data, save data, usage history, and created blog articles that may be generated in a service that uses CAPCOM ID as provided by the Company.

2)The Company uses the personal information of Members to achieve the following purposes:

a)To provide CAPCOM ID and services that use CAPCOM ID (including managing and collecting of usage fees in the case of fee-based services);

b)To provide online matching between players of games provided by the Company or a third party;

c)To undertake statistical surveys and data analysis for understanding Members’ usage trends in services to improve services and develop new contents;

d)To distribute information related to products, services, and the like provided by the Company or a third party;

e)To deliver a free prize or premium, or other goods provided in services.

f)To provide support to resolve malfunctions; and/or

g)To prevent misconduct.

3)The above personal information is handled by the Company on the following legal basis:

a)Performance of obligations set forth in contracts executed between the Company and Members;

b)The Company’s legitimate interests, such as smooth operation of services, improvement of services provided by the Company to Members and development of new services.

4) In addition to the purposes set forth in Article 2, the Company may use a Member’s personal information for a usage purpose for which the Member’s specific consent has been obtained in advance.

5)The Company may provide personal information to a third party in the following cases in which:

a)The Company has obtained the Member’s prior consent;

b)Handling of personal information is consigned, within a scope necessary to achieve the purpose of use, to an outsource company of the Company, such as a subsidiary, affiliate, cloud vendor, or other third party supplier, that has entered into a confidentiality agreement for personal information with the Company;

c)The information is processed as statistical data, such that it cannot be used to identify an individual;

d)Any judicial or administrative agency formally requires access to personal information; and,

e)Otherwise as required under laws and ordinances.

6)Members are not obligated to provide their personal information and may, at their discretion, determine whether or not they shall agree to provide their personal information. However, if an individual Member does not provide personal information when it is deemed necessary by the Company, then the Member may not be able to use all or part of CAPCOM ID or services that use CAPCOM ID.

7)A Member may, at any time, withdraw consent that he or she gave to the Company by carrying out the procedure for withdrawal set forth in Article 8, Item (1) of the Terms of Use for CAPCOM ID. Furthermore, in addition to that procedure for withdrawal, a Member may, at any time, also withdraw the specific consent set forth in Item (2) of this Privacy Policy. However, that withdrawal of consent will not affect any processing that was carried out before such withdrawal.

8)Personal information of Members acquired by the Company will be retained, for a necessary period, to achieve the purpose of use.

9)The Company handles matters that are not provided for in this Privacy Policy in accordance with laws and ordinances and the separately stipulated Privacy Policy of the Company. When a Member consents to this Privacy Policy, the Member consents to the processing of personal information by the Company, and the Company will process personal information of the Member based on that consent of the Member. However, the Company cannot respond to requests made to the Company related to personal information in such case which brings serious damage to the Company’s continuous operation upon providing game software and services.

10)Provisions related to Members residing in the EEA or the UK:

a)If the Company intends to transfer personal information from Japan to a country or region other than the EEA or the UK, the Company will take sufficient measures to protect personal information by executing Standard Contractual Clauses or other sufficient measures pursuant to the GDPR.

b)If a Member resides in the EEA or the UK, the Member may exercise the rights to access, rectify, erase, and restrict processing or data portability in certain situations. However, please note that each such Member can exercise those rights concerning personal information handled by the Company to the extent the GDPR applies

c)Each Member may have the right to submit an objection either to the Company or to the appropriate supervisory data protection authority of such Member’s region regarding processing of personal information.

d)The purpose and means to handle personal information are determined by Capcom. For inquiries about your information, please refer to this page.

e)The contact details for the Company’s data protection officer are as follows:
Capcom Co., Ltd. 3-1-3 Uchihirano-machi, Chuo-ku, Osaka 540-0037 Japan
E-mail address for inquiries about personal information:

Established on October 1st, 2020