Terms of Use for CAPCOM ID

Article 1: Purpose

These terms of use for CAPCOM ID (hereafter, "Terms of Use") set forth necessary matters for using CAPCOM ID provided by Capcom Co., Ltd. (hereafter, the "Company").

Article 2: Definitions of terms

(1) "Service" refers to the service called "CAPCOM ID", the purpose of which is to improve convenience in member registration and member information management for an Individual Service (defined in Article 2, Item (2) below), by users using specified information registered with the Company as member information for an Individual Service; said Individual Service is provided by the Company or by a third party who has executed an agreement with the Company.

(2) "Individual Service" refers to a single service stipulated by the Company, such as an account service, a game service, a mail-order service, a social-networking service, or an information-distribution service, that is provided by the Company or by a third party who has executed an agreement with the Company, and which can be used with the Service.

(3) "Individual Terms" refers to terms of use, guidelines, various arrangements, or a notification from the Company or from a third party who has executed an agreement with the Company, pertaining specifically to an Individual Service.

(4) "Service Member" refers to an individual who is qualified to use the Service in accordance with procedures set forth in these Terms Of Use.

(5) "Individual Service Member" refers to an individual who is qualified to use an Individual Service by using the Service.

(6) "Member" collectively refers to Service Members and Individual Service Members.

(7) "ID" means a combination of half-width alphanumeric characters that is set by the Company or a Service Member and assigned by the Company to the Service Member for the purpose of identifying the Service Member and providing the Service.

(8) "Password" refers to a combination of half-width alphanumeric characters and other symbols set by the Company or a Service Member for the purpose of member verification and protecting member information.

(9) "ID, Etc." means an ID, nickname, or Password set by the Company or a Service Member, or any other symbols or numbers assigned to a Service Member by the Company in order to enable use of the Service.

(10) "Registration Information" means information provided by a Service Member to the Company, such as an e-mail address, a name, a country of residence, an address, a date of birth, or gender, and information that is assigned by the Company that identifies, or that can be used to identify, a Member, such as an ID or platform ID (that is, a user identifier assigned by a game platform provider), and hobbies or preferences.

(11) "Service Information" refers to information that is specific to an Individual Service, such as a Member's ranking data, save data, usage history, or created blog articles, that may arise from an Individual Service.

Article 3: Scope of Application

(1) Each Member agrees that these Terms Of Use apply to all Members. Each Member shall be bound by these Terms Of Use and comply with these Terms Of Use.

(2) Each Individual Service Member shall, in addition to complying with these Terms Of Use, consent to and comply with the Individual Terms of each Individual Service that the Individual Service Member uses.

Article 4: Changes to Terms Of Use

(1) The Company may change all or part of these Terms Of Use as necessary.

(2) Changes to these Terms Of Use are effective when 14 days, or the number of days separately set forth by the Company, have elapsed from the date on which (i) the changed terms were sent via e-mail to Members or (ii) the changed terms were posted on the website of the Service or the Individual Service.

(3) The Company is exempt, within a scope that does not violate applicable laws, from liability for damage incurred by a Member or a third party due to changing these Terms Of Use.

Article 5: Completion of Member Registration

(1) A person who wishes to use the Service shall apply to use the Service in accordance with procedures designated by the Company after carefully reading and consenting to the content of these Terms Of Use, and a user agreement for the Service between that person who wishes to use the Service and the Company will be established when the Company has approved the application and has assigned an ID, Etc. to that person who wishes to use the Service.

(2) For member registration, the person who actually intends to use the Service shall register for the Service using his or her own name.

(3) (Regarding customers who reside in Japan)
If a person who resides in Japan and who wishes to use the Service is a minor under Japanese law, that person must use the Service in accordance with the provisions of Article 5, Items (1) and (2), after obtaining the prior consent of his or her legal representative, such as a guardian.
(Regarding customers who reside outside of Japan)
The Service is for customers who are at least 13 years old. Customers who are under 13 years old cannot use the Service. Furthermore, for customers who are at least 13 years old but under 16 years old, and customers who are a minor according to the laws of the country or region in which the customer lives, it is absolutely necessary for the customer to apply to use the Service in accordance with the provisions of Article 5, Items (1) and (2) after obtaining the prior consent of his or her legal representative, such as a guardian.

(4) Qualification to use the Service is assigned solely and exclusively to the individual Service Member, and a Member shall not transfer, assign, or otherwise convey its qualification to a third party.

(5) If the Company judges that it is necessary to withhold member registration due to a deficiency, a malfunction, or the like in equipment that is necessary for the Service, then the Company may withhold member registration until any such issues are resolved. Furthermore, in relation to withholding member registration, the Company bears no liability for damages or any other liability to the person applying to use the Service, within a scope that does not violate applicable laws.

(6) The Service is, in principle, provided at free of charge. However, usage fees or other fees might be separately charged when using an Individual Service. Therefore, when using an Individual Service, users must read Individual Terms related to the Individual Service and confirm matters regarding the payment of usage fees or other fees.

(7) If Registration Information changes, the Service Member shall promptly change the Registration Information with a method separately stipulated by the Company. The Company bears no liability, within a scope that does not violate applicable laws, for damages that arise due to a Service Member failing to change Registration Information.

(8) If a Member wishes to access or change Registration Information, the Member may make a request to access or change Registration Information in accordance with procedures separately stipulated by the Company.

Article 6: Non-approval and Cancellation of Member Registration

If one of the following circumstances applies, the Company may not approve member registration for either the Service, an Individual Service, or both. Furthermore, if the Company has judged that one or more of the circumstances below apply after approval has been granted, the Company may, at its discretion, withdraw approval for member registration for the Service, an Individual Service, or both.

(i) False information is stated in the application to use the Service.

(ii) A person applying to use the Service has breached these Terms Of Use or any Individual Terms, and the person’s qualification to be a Member has been suspended or annulled.

(iii) Any other reason that renders the person applying to use the Service unfit to become a Member.

Article 7: Suspension and Annulment of Qualification to Use

If any of the following circumstances apply, the Company may, without issuing prior notification, immediately suspend or annul all or part of the Member’s qualification to use the Service or an Individual Service.

(i) A Member breaches these Terms Of Use or any Individual Terms.

(ii) A Member becomes deceased or becomes incapacitated.

(iii) A Member who is registered in Japan and who is under the age of 13, who migrates outside of Japan before turning 13 years old.

(iv) Despite it being necessary to pay a usage fee to use an Individual Service, a Member does not pay the usage fee or a Member has been late in paying a usage fee multiple times.

(v) It is found that a third party is using an ID, Etc. due to insufficient management, erroneous use, transfer, assignment, sales, or other such action by a Member.

(vi) A Member breaches Article 15 (Prohibited acts) of these Terms Of Use.

(vii) The Company otherwise judges that allowing a Member to qualify to use the Services is inappropriate or that a Member continuing to use the Service might hinder the provision of the Service or an Individual Service.

Article 8: Deletion of Registration Information

(1) If a Member wishes to withdraw his or her qualification to use the Service (hereafter "Withdrawal"), the Member shall carry out the procedure for Withdrawal with the method separately stipulated by the Company. Once a Member has requested a Withdrawal one time, the Member may not cancel that Withdrawal, irrespective of the reason thereof.

(2) If a Member has lost his or her status as a Service Member due to Withdrawal set forth in Article 8, Item (1) or any other reason, the Member will simultaneously lose his or her status as an Individual Service Member. In that case, the Member’s status as a Service Member or Individual Service Member that has been lost one time will not be restored.

Article 9: Handling of Personal Information

The Company handles personal information of Members in accordance with "CAPCOM ID Privacy Policy", which is separately stipulated. Please refer here for details.

Article 10: Self-responsibility of Members

(1) Each Member shall use the Service and Individual Services at his or her own responsibility and bears all liability for all actions carried out on the Service and Individual Services and for the results thereof.

(2) If the Company directly or indirectly incurs any kind of damage (including the bearing of attorney fees) due to a Member using the Service or an Individual Service, the Member shall immediately compensate for that damage in accordance with the Company’s claim.

(3) Each Member shall resolve, at his or her own expense, disputes arising between the Member and another Member or a third party.

(4) Each Member shall, at his or her own expense and responsibility, prepare the network environment, software, and Internet connection necessary for using the Service and Individual Services, and all necessary devices incidental to those.

(5) Each Service Member is liable for managing his or her ID, Etc., and each Member is liable for damages due to causes such as insufficient management, erroneous use, or third party use of an ID, Etc., and the Company bears no liability, within a scope that does not violate applicable laws, for that damage. Furthermore, if an ID, Etc. is used without permission by another person, the Company may deem that the Member himself or herself used it, providing that a legitimate ID and Password were used.

Article 11: Change of Information at the Company’s Discretion

(1) As an administrator, the Company may at any time view and delete text or image information and Service Information that is submitted, posted, or disclosed by a Member to any unspecified third party through the Service or Individual Service.

(2) The Company may, at its discretion, freely edit or process all or part of text or image information and Service Information that is submitted, posted, or disclosed by a Member through the Service, and use that information in advertisements for the Service.

Article 12: Consignment of Service Operations

The Company may consign all or part of the operations related to running the Service to a third party, without obtaining the approval of Members.

Article 13: Discontinuance of Services

(1) The Company may, at its discretion, discontinue providing all or part of the Service or an Individual Service to Members, if any of the following circumstances occur:

(i) a natural disaster or any other state of emergency occurs;

(ii) a social disturbance, strike, or the like occurs;

(iii) an unforeseen incident, such as a fire or blackout, occurs;

(iv) maintenance, an update, or similar is performed;

(v) any other circumstances that cause the Company to deem discontinuance is necessary.

(2) If the Company intends to discontinue providing all or part of the Service or an Individual Service pursuant to the provisions of Article 13, Item (1), the Company shall notify Members via e-mail or post a notification to that effect on the website of the Service or the Individual Service. However, this might not apply if discontinuing the provision of the Service or Individual Service is necessary due to an emergency or if the Company is unable to provide notification due to unavoidable circumstances.

(3) The Company is exempt, within a scope that does not violate applicable laws, from compensation liability, etc., when the Service or Individual Service is discontinued pursuant to Article 13 Items (1) or (2), even if a Member incurs damages, loss, a disadvantage, or the like.

Article 14: Termination of Services

(1) The Company or a third party who has executed an agreement with the Company may, at any time, terminate all or part of the Service or an Individual Service by notifying Members via e-mail or posting on the website of the Service or Individual Service, at least 30 days before the termination.

(2) The Company and any third party who has executed an agreement with the Company are exempt, within a scope that does not violate applicable laws, from compensation liability, etc., when the Service or an Individual Service is discontinued pursuant to Article 14, Item (1), even if a Member incurs damages, loss, a disadvantage, or the like. The same applies in cases in which a Member does not read the e-mail or posting set forth in Article 14, Item (1), irrespective of the reason thereof.

Article 15: Prohibited Acts

Each Member shall not perform any of the following acts in using the Service or an Individual Service:

(1) an act that infringes a copyright, portrait right, proprietary right, privacy right, or any other right of the Company or a third party;

(2) a threatening act or an act that might cause disadvantage or damages to the Company or a third party;

(3) an act of impersonating the Company or a third party;

(4) an act that damages the credibility or reputation of the Company or a third party;

(5) a use of an expression that is regarded as sexual harassment or discrimination or the carrying out of an act, disclosure, transmission, or other such activity that violates public order and morals;

(6) an act of stalking or any similar act;

(7) unauthorized access to equipment used to provide or manage the Service or an Individual Service or unauthorized seizure of information;

(8) an act that violates, or could potentially violate, these Terms Of Use, a law, or ordinance; a court’s judgment, decision, or order; or an administrative measure that is legally binding;

(9) political activities or an act similar thereto;

(10) religious activities or an act similar thereto;

(11) an act of disclosure or posting information for the purpose of commercial advertising that is not approved in advance by the Company;

(12) a falsifying of Registration Information in the Service or an Individual Service or acquisition of improper qualification to use the Service or an Individual Service;

(13) an act of using a fault in the Service or an Individual Service for personal benefit or to cause a disadvantage to another person, or an act of disseminating information about such a fault;

(14) an act of altering, analyzing, modifying, adapting, creating a derivative work of, decompiling, disassembling, or reverse-engineering transmitted data, a program, or the like provided by the Service or an Individual Service;

(15) the use or provision of a computer virus or the like that causes an operating system, software, or the like to perform unauthorized processing, or sending, providing support for, advertising, etc., the same;

(16) an act of assigning or transferring to a third party an ID, Etc. or receiving an ID, Etc., irrespective of whether for a fee or no fee;

(17) an act of using Service Information in the Service or an Individual Service in a trade for money or the like, without obtaining the Company’s approval in advance;

(18) an act of unjustly using the ID, Etc. of a third party or an act of impersonating a third party;

(19) an act of recklessly disclosing personal information of the Member himself or herself or of a third party;

(20) an act of obstructing another Member from using a service by continually or repeatedly carrying out a specific act;

(21) an act that deliberately obstructs the gameplay of another Member who is a match opponent in an online match provided in an Individual Service, or obstructs the provision of a game service by the Company, thereby causing that other Member or the Company to suffer a disadvantage;

(22) an act of inciting or assisting in the carrying out of a prohibited act set forth in this Article 15;

(23) an act that the Company deems was an act to prepare to carry out a prohibited act set forth in this Article 15;

(24) any act that the Company deems was an act to hinder the provision of the Service or an Individual Service;

(25) an act of providing benefits to an anti-social force or any other act involving cooperation with an anti-social force;

(26) an act of using the Company or a third party to carry out a prohibited act set forth in this Article 15;

(27) any other act that the Company judges is inappropriate.

Article 16: Measures against Members Performing Prohibited Acts

If a Member performs a prohibited act set forth in these Terms Of Use, the Company may take any or all of the following measures:

(i) request an improvement by issuing a caution, warning, or the like;

(ii) limit use of the Service, including suspending provision of the Service or an Individual Service;

(iii) terminate Member terms, suspend use of or delete an ID, or suspend or restrict the re-acquiring of an ID;

(iv) suspend use of paid services;

(v) delete or restrict use of Service Information;

(vi) delete text or images submitted, posted, or disclosed by the Member;

Article 17: Trouble between Members

The Company will not involve itself with trouble between Members. Furthermore, if the Company receives contact indicating that another Member has performed a prohibited act set forth in Article 15, the Company shall, at its own discretion, determine the handling thereof.

Article 18: Intellectual Property Rights

(1) Intellectual property rights related to information (including images, sounds, writing, and programs) provided by the Company or a third party through the Service or an Individual Service belong to the Company or the legitimate rights holder, and Members may not disclose, or grant a license to use, that information to a third party, without obtaining approval from the Company or the rights holders.

(2) Members may not use any information provided by the Company through the Service or an Individual Service for a purpose other than using the Service and the Individual Service in accordance with these Terms Of Use and Individual Terms. Furthermore, Members shall not use that information in a manner beyond the scope of use (including acts such as reproducing, sending, redistribution, and altering) intended by the Service or the Individual Service and shall not use that information for a commercial purpose.

Article 19: Exemptions

(1) The Company does not bear any liability, within a scope that does not violate applicable laws, for any damage (including, but not limited to, indirect damage, special damage, incidental damage, consequential damage, secondary damage, or lost profits) incurred by a Member due to provision of the Service or an Individual Service being delayed, changed, suspended, or the like, and the Company is exempt from the obligation to compensate for that damage.

(2) The Company does not provide any guarantee in relation to defects, errors, bugs, or any other such matters related to safety, correctness, being up-to-date, usefulness, completeness, fitness for purpose of use intended by Members, security, or the like with respect to the content of the Service and Individual Services.

(3) The Company does not bear any liability, within a scope that does not violate applicable laws, for any disadvantage or damage (including all damage, etc., arising in software other than this software, the operating system, hardware, and the like) incurred by a Member due to using the Service or an Individual Service; the Company is exempt from the obligation to compensate for that damage.

(4) The Company bears no liability, within a scope that does not violate applicable laws, for information transfers, information sale and purchase transactions, and all other acts pertaining to information between Members or between a Member and a third party in connection with the Service and Individual Services. If, due to such an act, a dispute arises between Members or between a Member and a third party, then the Member or Members shall, at their own expense and liability, resolve the dispute, and the Company bears no liability, within a scope that does not violate applicable laws.

(5) The Company does not guarantee the compatibility of the Service or an Individual Service with the network environment or software used by a Member or the incidental devices required for these same, and the Company bears no obligation to modify, change, or add to equipment, systems, or software managed by the Company or to change the method by which the Service is provided.

(6) If a paid service is suspended due to an act by a Member that constitutes a prohibited act, the Company will not provide a refund.

(7) The Company bears no obligation to respond with respect to the reason for a course of action taken, the result of a course of action taken, or the like, when that course of action is a response to a Member who has carried out an act that constitutes a prohibited act.

Article 20: Cautions Related to Health

(1) Each Member shall take appropriate breaks, at his or her own discretion, such that the Member’s living circumstances are not disrupted due to an excessive use of the Service or an Individual Service.

(2) The Company bears no liability for social, physical, or psychological damages arising due to a Member inappropriately using the Service or an Individual Service.

Article 21: Transfer of Rights and Obligations

The Company may transfer or cause to be succeeded to a third party its rights, obligations, and the like connected to the Service or an Individual Service, without obtaining the prior approval of Members.

Article 22: Governing Law and Dispute Resolution

(1) These Terms of Use are governed by the laws of Japan, and the establishment, interpretation, performance, etc., of agreements between the Company and a Member pursuant to these Terms of Use are bound by the laws of Japan.

(2) The Tokyo District Court or the Osaka District Court of Japan has exclusive jurisdiction in the first instance for disputes arising between the Company and a Member in connection to the Service, an Individual Service, or these Terms of Use.

(3) If one or more of the provisions of these Terms of Use are determined to be legally invalid, all provisions of these Terms of Use that are not determined to be invalid will remain in effect and continue to apply to the Company and Members.

Article 23: Inquiries about the Service or an Individual Service

(1) If contacting the Company, the Member shall contact and make an inquiry to the point of contact separately designated by the Company using the method separately designated by the Company. In principle, the Company will not respond if a Member contacts the Company by visiting it in person. The point of contact is available for Members to contact the Company and make inquiries during the Company's operating hours. (If an e-mail is received outside of operating hours, a response will be provided during operating hours on the following business day or a business day thereafter.)

(2) The Company is not obligated to respond to inquiries from Members.

Article 24: Miscellaneous Provisions

The governing language of these Terms of Service shall be English.

Any translation hereof shall be deemed to be made for reference purposes, and in case of any conflicts between the translated versions and the English version, the English version shall prevail.

Established on October 1, 2020
Revised on February 7, 2022