Terms of Use for CAPCOM ID

Section 1: Purpose

These terms of use for CAPCOM ID (hereinafter referred to as “Terms of Use”) are intended to set forth the terms and conditions under which the “CAPCOM ID” service provided by Capcom Co., Ltd. (hereinafter referred to as the “Company”) shall be used.

Section 2: Definitions of terms

(1) “Service” means the service called “CAPCOM ID” which is provided for users to use specific information they register with the Company as member information in Individual Services (defined in the following paragraph) provided by the Company or a third party contracting with the Company for the purpose of improving the convenience in the member registration and the member information management in each Individual Service.

(2) “Individual Service” means an individual service such as an account service, game service, mail order service, blog service and information service provided by the Company or a third party contracting with the Company, which are designated by the Company as the subject of the Service to be provided.

(3) “Individual Terms and Conditions” means specific terms of use, guidelines or various arrangements for each Individual Service, and notices from the Company or a third party contracting with the Company.

(4) “Service Member(s)” means an individual who has obtained qualification to use the Service in accordance with the procedures set forth in these Terms of Use.

(5) “Individual Service Member(s)” means an individual who has obtained qualification to use an Individual Service by using the Service.

(6) “Member(s)” collectively refers to Service Member(s) and Individual Service Member(s).

(7) “ID” means a combination of half-width alphanumeric characters set by the Company or a Service Member himself/herself and assigned by the Company to a Service Member for the purpose of identifying such Service Member and providing the Service.

(8) “Password” means a combination of half-width alphanumeric characters and other symbols set by the Company or a Service Member himself/herself for the purpose of member verification and protection of member information.

(9) “ID, etc.” means the ID, nickname and the Password set by the Company or a Service Member himself/herself, and any other symbol or number assigned to a Service Member by the Company for the use of the Service.

(10) “Registered Information” means any information that a Service Member provides to the Company in relation to the Service, such as an e-mail address, a full name, a country of residence, an address, a date of birth, gender, an ID that is assigned by the Company, a platform ID (that is, a user identifier assigned by a game platform provider), and a hobby or preference, that identifies, or that can be used to identify a Member.

(11) “Service Information” means specific information in an Individual Service, such as ranking data, saved data, usage history and blog articles which may be generated in an Individual Service.

Section 3: Scope of Application

(1) Each Member agrees that these Terms of Use apply to all Members. Each Member shall be bound by these Terms of Use and comply with these Terms of Use.

(2) Each Individual Service Member shall, in addition to complying with these Terms of Use, consent to and comply with the Individual Terms and Conditions of each Individual Service that the Individual Service Member uses as well.

Section 4: Amendment to Terms of Use

(1) The Company may amend all or part of these Terms of Use, as necessary.

(2) Amendment to these Terms of Use shall be effective when 14 days, or the number of days separately set forth by the Company, have elapsed from the date on which (i) the amended terms were sent via e-mail to Members or (ii) the amended terms were posted on the website of the Service or the Individual Service.

(3) The Company shall be exempted, to the extent that does not violate applicable laws, from any liability for damage incurred by a Member or a third party due to amending these Terms of Use.

Section 5: Completion of Member Registration

(1) Any person who wishes to use the Service shall apply to use the Service in accordance with procedures designated by the Company after carefully reading and consenting to the content of these Terms of Use, and an agreement for the use of the Service between such person who wishes to use the Service and the Company shall be deemed executed at the time when the Company approves the application and assigns an ID, etc. to such person who wishes to use the Service.

(2) For member registration, the person who will actually use the Service shall register for the Service under his/her own name.

(3)
(For customers residing in Japan)
If a minor (under the laws of Japan) residing in Japan wishes to use the Service, such minor shall apply for the use of the Service only after he/she has obtained the prior consent of his/her legal representative, such as a guardian or parent(s), and pursuant to the provisions of Section 5, paragraphs (1) and (2).
(For customers residing in countries or regions other than Japan)
The Service is for customers who are at least 13 years old. Customers who are under 13 years old may not use the Service. Furthermore, for a person who is at least 13 years old but under 16 years old or who is a minor according to the laws of the country or region in which such person lives, such person shall apply for the use of the Service only after he/she has obtained the prior consent of his/her legal representative, such as a guardian or parent(s), and pursuant to the provisions of Section 5, paragraphs (1) and (2).

(4) Qualification to use the Service shall be personal to a Member of the Service, and such Member shall not assign or confer such qualification to any third party.

(5) If the Company determines that any member registration shall be withheld due to deficiency or failure in the equipment or facilities necessary for the Service or for any other reason, the Company may withhold such member registration until such reason is removed. Furthermore, in relation to withholding member registration, the Company shall not be responsible or liable for any damage that may be suffered by any person who applies for the use of the Service arising in relation to the withheld member registration, to the extent that does not violate applicable laws.

(6) The Service is, in principle, provided at free of charge. However, service fees or other charges may be separately charged when using an Individual Service. Therefore, when using an Individual Service, the Member shall read Individual Terms and Conditions related to the Individual Service and confirm matters regarding the payment of service fees or other charges without fail.

(7) If Registered Information has changed, the Service Member shall promptly change the Registered Information in a manner separately determined by the Company. The Company shall not be responsible or liable for any damage, to the extent that does not violate applicable laws, that may arise due to the failure by such Service Member to change the Registered Information.

(8) If a Member wishes to access or change Registered Information, the Member may make a request to access or change Registered Information in accordance with procedures separately determined by the Company.

Section 6: Rejection or Cancellation of Member Registration

The Company may reject any member registration for the Service and/or an Individual Service, in case any of the following events occurs, and even after member registration is accepted, the Company may cancel the acceptance of any member registration for the Service and/or an Individual Service, at its own discretion if the Company determines that any of the following events has occurred:

(i) Any false information is stated in the application form to use the Service;

(ii) A person applying for the use of the Service has breached these Terms of Use or the Individual Terms and Conditions, and his/her Member qualification has been suspended or annulled; or

(iii) Acceptance of a person applying for the use of the Service as a Member is otherwise inappropriate.

Section 7: Suspension and Annulment of Qualification for Use of Service

If any of the following events occurs to a Member, the Company may immediately suspend or annul such his/her qualification for the use of the Service or an Individual Service in whole or in part without any prior notice.

(i) A Member breaches these Terms of Use or any Individual Terms and Conditions and Conditions;

(ii) A Member is dead or loses his/her capacity;

(iii) A Member who is registered in Japan and who is under the age of 13 at the time of registration migrates outside of Japan before turning 13 years old;

(iv) A Member fails to pay service fees which are required for the use of an Individual Service, or repeatedly delays in making such payment;

(v) Use of the ID, etc. by a third party due to inappropriate management, error or mistake in the use of the Service, assignment, transfer, or sale and purchase of such ID, etc. by a Member is found;

(vi) A Member breaches Section 15 (Prohibited Acts) of these Terms of Use; or,

(vii) The Company otherwise determines that permitting a Member to have qualification for the use of the Service is inappropriate, or that continuous use of the Service by a Member may interfere with the provision of the Service or an Individual Service.

Section 8: Deletion of Registered Information

(1) If a Member wishes to withdraw his/her qualification to use the Service (hereinafter referred to as the “Withdrawal from Membership”), he/she shall follow the procedures for the Withdrawal from Membership in a manner separately determined by the Company. Once the Withdrawal from Membership is completed, the Member may not cancel that Withdrawal from Membership, for any reason whatsoever.

(2) If a Member has lost his/her status as a Service Member for any reason, including the Withdrawal from Membership set forth in the preceding paragraph (1), such Member shall simultaneously lose his/her status as an Individual Service Member. In such case, the Member’s status as a Service Member or Individual Service Member that has been lost once will not be restored.

Section 9: Handling of Personal Information

The Company handles personal information of Members in accordance with “CAPCOM ID Privacy Policy”, which is separately determined. Please refer here for details.

Section 10: Self-responsibility of Members

(1) A Member shall use the Service and Individual Services at his/her own responsibility and responsible for all actions carried out on the Service and Individual Services and for the results thereof.

(2) If the Company directly or indirectly incurs any kind of damage (including the bearing of attorney fees) due to a Member using the Service and an Individual Service, the Member shall immediately compensate for such damage in accordance with the Company’s claim.

(3) A Member shall resolve, at his/her own expense, disputes arising between the Member and another Member or a third party.

(4) A Member shall, at his/her own expense and responsibility, prepare the network environment, software, and internet connection necessary for using the Service and Individual Services, and all equipment and devices that is rendered necessary in connection with any of the foregoing.

(5) A Service Member shall be responsible for managing his/her ID, etc., and shall be liable for any damage caused by inappropriate management, error or mistake in the use, or use by a third party of such ID, etc., and the Company shall not be liable and responsible, to the extent that does not violate applicable laws, for such damage. Furthermore, even if the ID, etc. is used by a third party without permission, the Company may deem that such ID, etc. is used by a Member himself/herself to the extent that the proper ID and Password is used.

Section 11: Change of Information at Discretion

(1) The Company may at any time review or delete as an administrator, any text or image information, or the Service Information, which is contributed, posted or disclosed by a Member to unspecified third parties through the Service or an Individual Service.

(2) The Company may, at its own discretion, freely edit or process any text or image information, or the Service Information, which is contributed, posted or disclosed by a Member through the Service in whole or in part, and use the same for advertisement of the Service.

Section 12: Outsourcing of Operational Services

The Company may contract out any service in relation to the operation of the Service in whole or in part to a third party without obtaining the consent of the Members.

Section 13: Discontinuance of Services

(1) The Company may discontinue the provision of the Service or an Individual Service to the Members in whole or in part at its sole discretion upon occurrence of any of the following events:

(i) Natural disasters or any other emergency;

(ii) Any social disturbance, strike or other labor dispute;

(iii) Any unforeseen accident, such as fire or blackout;

(iv) Maintenance, updating or other similar services provided for the Service or an Individual Service; or

(v) Any other situation under which the Company determines such discontinuance is necessary.

(2) If the Company discontinues the provision of the Service or an Individual Service in whole or in part pursuant to the provisions of the preceding paragraph (1), the Company shall notify the Members thereof via e-mail or by posting the same on a website related to the Service or an Individual Service, except where discontinuance of the provision of such services is rendered necessary due to any emergency or the Company is unable to notify the Members for any unavoidable reason.

(3) The Company shall be exempted, to the extent that does not violate applicable laws, from compensation liability, etc., when the Service or Individual Service is discontinued pursuant to Section 13 paragraphs (1) or (2), even if a Member may suffer any damage, loss, disadvantage, or the like.

Section 14: Termination of Services

(1) The Company or a third party contracting with the Company may terminate the Service or an Individual Service in whole or in part at any time by notifying the Members thereof via e-mail or by posting the same on a website related to the Service thirty (30) days prior to such termination.

(2) The Company or a third party contracting with the Company shall be exempted from compensation liability, etc., to the extent that does not violate applicable laws, when any damage, loss, disadvantage or the like that may be suffered by a Member, arising due to the termination of the Service or an Individual Service, or failure to confirm the e-mail or posting set forth in the preceding paragraph (1) by a Member with or without cause.

Section 15: Prohibited Acts

Each Member shall not engage in any of the following acts whenever he/she uses the Service or an Individual Service:

(1) An act that may infringe any copyright, portrait right, proprietary right, privacy right, or any other right of the Company or a third party;

(2) A threatening act or an act that may cause any disadvantage or damage to the Company or a third party;

(3) An act of pretending to be the Company or a third party;

(4) An act that may damage the honor or reputation of the Company or a third party;

(5) Use of an expression that is regarded as sexual harassment or discrimination, or performance of an act, disclosure, transmission, or other such activity which is offensive to public order and morals;

(6) An act of stalking or an act which is similar to stalking;

(7) Unauthorized access to the facilities for the provision and management of the Service or an Individual Service, or an act of unauthorized acquisition of information;

(8) An act that violates or may violate these Terms of Use or laws, ordinances, regulations, court’s judgment, decision and orders, or administrative measures that are legally binding;

(9) Political activities or an act which is similar to such activities;

(10) Religious activities or an act which is similar to such activities;

(11) Act of disclosure or posting of any information for the commercial advertising, which is not authorized by the Company in advance;

(12) False representation of the Registered Information in the Service or an Individual Service, or unauthorized acquisition of qualification to use such services;

(13) An act of using any failure in the Service or an Individual Service to bring advantages to a Member himself/herself and disadvantages or damage to others, or an act of spreading information on such failure;

(14) Alteration, analysis, modification, adaptation, creation of derivative works, decompiling, disassembling or reverse-engineering of communication data or programs provided in the Service or an Individual Service;

(15) Use or provision of computer viruses and so forth, which make OS, software and the like to perform any unauthorized processing, or transmission, support, advertisement and so forth of such computer viruses;

(16) An act of conferring or assigning the ID, etc. to a third party, or accepting assignment of such ID, etc., at a cost or at no cost;

(17) An act of making use of the Service Information in the Service or an Individual Service as a subject of sale and purchase for cash or otherwise, without obtaining the prior consent of the Company;

(18) An act of falsely using the ID, etc. of a third party, or an act of pretending to be a third party;

(19) An act of disclosing personal information of the Member himself/herself or of a third party without good reason;

(20) An act that disrupts the use of the Service by another Member by performing any specific act continually or repeatedly;

(21) An act that deliberately disrupts the game play of another Member who is a match opponent in an online match provided in an Individual Service, or disrupts the provision of a game service by the Company, thereby causing that other Member or the Company to suffer a disadvantage;

(22) An act of aiding or abetting any of the prohibited acts set forth in this Section 15;

(23) An act that constitutes a preparation for performing any of the prohibited acts set forth in this Section 15 in the opinion of the Company;

(24) Any act that interferes with the provision of the Service or an Individual Service in the opinion of the Company;

(25) An act of providing benefits to an anti-social force or any other act involving cooperation with an anti-social force;

(26) An act of engaging in any of the prohibited acts set forth in this Section 15 by using the Company or a third party; or

(27) Any other act that is deemed inappropriate by the Company.

Section 16: Measures Taken against Member Engaging in Prohibited Acts

The Company may take any or all of the following measures in the event that a Member engages in any of the prohibited acts set forth in these Terms of Use:

(i) Requiring actions for improvement, including warnings;

(ii) Restriction on the use of the Service or an Individual Service, including suspension of the provision of such services;

(iii) Termination of a membership agreement, suspension of the use or deletion of the ID, and suspension or restriction of the acquisition of new ID;

(iv) Suspension of the use of paid services;

(v) Deletion of the Service Information or restriction on the use thereof; and/or

(vi) Deletion of any text or image information contributed, posted or disclosed by a breaching Member.

Section 17: Troubles among Members

The Company will not be involved in any trouble between or among Members. Furthermore, if the Company receives a notice from a Member stating that any other Member has performed the prohibited acts set forth in Section 15 and as a result breached the provision of Section 15, the Company may, at its own discretion, determine the handling thereof.

Section 18: Intellectual Property Rights

(1) Any intellectual property right concerning the information provided by the Company or a third party through the Service or an Individual Service (including images, sounds, texts and programs) shall belong to the Company or a legitimate right holder thereof, and Members may not disclose or grant a license to use such information to a third party without obtaining the prior consent of the Company or such right holder.

(2) Members may not use any information provided by the Company through the Service or an Individual Service for a purpose other than using the Service and the Individual Service in accordance with these Terms of Use and Individual Terms and Conditions. Furthermore, Members shall not use that information in a manner beyond the scope of use (including acts without limitation such as reproducing, sending, redistribution, and altering) intended by the Service or the Individual Service and shall not use that information for a commercial purpose.

Section 19: Indemnities

(1) The Company shall not be responsible or liable for, to the extent that does not violate applicable laws, any damage that is suffered by a Member (including, but not limited to, indirect damage, special damage, incidental damage, consequential damage, and lost profits) due to provision of the Service or an Individual Service being delayed, changed, suspended, or the like, and the Company shall be exempted from the obligation to compensate for such damage.

(2) The Company does not warrant the safety, correctness, being up-to-date, usefulness, completeness, fitness for purpose of use intended by a Member, security without defects, errors, bugs, or any other such matters, or the like with respect to the content of the Service and Individual Services.

(3) The Company shall not be responsible or liable for, to the extent that does not violate applicable laws, any disadvantage or damage that may be suffered by a Member arising as a result of the use of the Service or an Individual Service (including any damage or loss of any software other than the Software, OS, hardware and so forth), and the Company shall be exempted from the obligation to compensate for such damage.

(4) The Company shall not be responsible or liable, to the extent that does not violate applicable laws, for any provision or acceptance of information, sale and purchase, or any other act between or among the Members or between a Member and a third party in relation to the Service or an Individual Service. A Member shall resolve any dispute between or among the Members or between a Member and a third party arising as a result of such acts at his/her own cost and on his/her own responsibility, and the Company shall not be responsible or liable, to the extent that does not violate applicable laws, for resolution of such dispute.

(5) The Company does not warrant the compatibility of the Service or an Individual Service with any network environment or software which is used by a Member in relation to the use of the Service or an Individual Service, or any equipment or device that is rendered necessary in connection therewith, and the Company shall not be obligated to make any modification, change or addition to the equipment, system or software managed by the Company, or change the manner of provision of the Service.

(6) The Company shall not make any refund to a Member even if any paid service is suspended as a result of engaging in any of the prohibited acts by such Member.

(7) The Company shall not be obligated to explain the reasons or results of the measures taken against a Member who has performed any of the prohibited acts.

Section 20: Attention for Health

(1) A Members is advised to take appropriate breaks in his/her own judgment during the use of the Service or an Individual Service so as not to disrupt his/her real living environment by excessively using the Service or an Individual Service.

(2) The Company shall not be responsible or liable for any social, physical or psychological damage that may be suffered by a Member arising as a result of any inappropriate use of the Service or an Individual Service by such Member.

Section 21: Transfer of Rights and Obligations

The Company may transfer or cause to be transferred its rights and obligations connected to the Service or an Individual Service to a third party, without obtaining the prior consent of the Members.

Section 22: Governing Law and Dispute Resolution

(1) These Terms of Use shall be governed by the laws of Japan, and the establishment, interpretation or performance of an agreement between the Company and a Member shall be bound by the laws of Japan under these Terms of Use.

(2) The Tokyo District Court or the Osaka District Court of Japan shall have exclusive jurisdiction in the first instance for any dispute arising between the Company and a Member in relation to the Service or an Individual Service, or these Terms of Use.

(3) Even if any part of the provisions of these Terms of Use is determined as legally invalid, the remaining provisions of these Terms of Use shall remain effective and be binding on the Company and the Members.

Section 23: Inquiries about the Service or Individual Service

(1) When a Member wishes to contact the Company, such Member shall contact or make inquiries to the point of contact separately designated by the Company using the method separately designated by the Company. In principle, the Company shall not accept any contact made by a Member by way of directly visiting the Company as a rule. Such point of contact shall be available for inquiries from the Members only during the operation hours thereof. (an e-mail received after the operation hours shall be handled during the operation hours of the following business day or thereafter.)

(2) The Company shall not be obligated to respond or reply to an inquiry from a Member.

Established on October 1, 2020